NFID recovery

Recovery phrases

With NFID, you have the option to generate a recovery phrase to help improve account security. If all your devices are lost, you can then use your recovery phrase to regain access to your NFID.

Recovery phrases can be used to bypass any two-factor methods enabled on your account.

A recovery phrase is a randomly generated phrase that you can use to help regain access to your NFID. While it’s not required, using a recovery phrase improves the security of your account by putting you in control.

Using a recovery phrase provides flexibility, but it means that you’re responsible for maintaining access to your trusted devices and your recovery phrase. If you lose both of these items, you will be locked out of your account permanently. With that in mind, it's important to keep your recovery phrase in a safe place. You might want to keep copies in more than one secure place. That way you always have your recovery phrase when you need it.

Generate a recovery phrase

You can generate a new recovery phrase from the Security page in your NFID account.

  1. Go to Security
  2. Tap Create recovery phrase
  3. Write down your recovery phrase and keep it in a safe place
  4. Confirm you’ve written it down — once you confirm, you will not be able to remove this phrase without re-typing it

Use a recovery phrase

If you lost access to your email account or lost your trusted devices, you can regain access with your recovery phrase

  1. Navigate to https://nfid.one/recover-nfid/enter-recovery-phrase
  2. Enter your recovery phrase

Remove a recovery phrase

If you decide to stop using a recovery phrase, you will be able to remove it from the Security page in your NFID account.

  1. Go to Security
  2. Tap the icon to remove your recovery phrase
  3. Type the recovery phrase and confirm the removal

Learn more